Guest
Guest
Aug 09, 2024
11:09 AM
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If you’re considering 3- Select the flight you wish to cancel and follow the prompts to complete the cancellation.
Phone Cancellation:
If you prefer to speak with a representative, you can call Avianca’s customer service. Have your booking reference and personal details ready to expedite the process.
I
n-Person Assistance:
If necessary, you can visit an Avianca ticket office or airport counter for direct assistance with your cancellation.
Refund Processing Time
Refunds to the original payment method may take several billing cycles to process. In contrast, travel vouchers or credits are typically processed more quickly. Keep an eye on your email and Avianca account for updates regarding your refund status.
Important Considerations
Always review the specific terms and conditions associated with your fare type before proceeding with a cancellation to avoid any unexpected charges.
If you encounter any issues during the cancellation process, Avianca’s customer support is available to assist you.
Understanding Avianca's cancellation policy can help you make informed decisions and mitigate any potential losses when plans change unexpectedly. If you have any further questions or need assistance, feel free to ask!
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