FamilyTreeMaker
2 posts
Nov 11, 2024
8:59 AM
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If you're encountering the issue of "Family Tree Maker not connecting to internet," it can be frustrating, especially when you need to sync your family tree with online services or access other online features. There are several potential reasons for this problem. First, check your internet connection to ensure it's working properly by testing it with other devices or applications. If the internet is fine, the issue could be with Family Tree Maker itself. Sometimes, software updates or configuration settings can cause the program to lose connection to online features. Make sure you're using the latest version of Family Tree Maker, as updates often resolve connectivity issues. You should also check the program's firewall or antivirus settings, as these can block the connection to the internet. Additionally, Family Tree Maker may require specific ports or access permissions that might be restricted on your network. If none of these steps solve the issue, try restarting the software, or even uninstalling and reinstalling it, to resolve any potential bugs. Lastly, if the issue persists, you can contact Family Tree Maker support for further troubleshooting assistance.
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